How do I format my USB drive to FAT 32?
Right click on your USB drive > Format
Choose FAT 32 as the File System > Start Warning - all other data on your USB drive will be lost.
My files are not exactly called flash.bin and Ipc1788.bin
Make sure you haven’t downloaded them twice. Your computer will automatically rename the files (e.g. flash(1).bin). The files have to have their original names to work with the Cook Expert.
If necessary, rename the files.
What type of USB drive should I choose?
Choose a standard USB drive which can be inserted easily into the USB port. We do not recommend using drives that have special shapes. ONLY use small capacity drives (between 2 and 10 GB).
Why do I need to format my USB drive?
So that the Cook Expert can easily recognise the activation files for the new functionality.
How do I know if my USB drive is the right format?
Right click on the USB drive > Properties
Go to General > File System If you can see FAT 32, the formatting is correct. Click Cancel.
I was interrupted or there was a power cut during the update. What should I do?
No need to worry. Turn off the Cook Expert. Insert the USB drive again and start the activation process for the new functionality again.