The motor does not start when I select one of the SOUP programmes. 12 March 2020 11:52 This is entirely normal, as the Cook Expert only starts blending the ingredients about a minute before the end of the SOUP programmes. Related articles How to remove (and attach) the blade assembly ? There are stains/marks on some of the plastic parts. How do I clean them? Why does food sometimes stick to the bottom? What does the 30-year (or 1000 hours of use) motor warranty correspond to? Can I use my food processor to make “heavy” doughs (e.g. brioche)?