The food is not cooked 12 March 2020 11:52 - The food is too thick, so you must either extend the cooking time or cut the food into smaller pieces before putting it in the steamer. - The basket is too full try to avoid overloading it. Related articles My machine won't start How should I clean the basket? How should I clean the steamer base? Slow cooking - The ingredients tend to fall apart during cooking. Why are there deposits in the water tank (stainless steel base)? The steamer stops or beeps even though there is still time left on the programme.